Do you have a team member that no longer works for you? You can then mark their profile as inactive in Eitje.
Mark profile as inactive
You can remove someone as an active team member in the overview of team members:
At the top, navigate to 'Team' > 'Team members'.
Click on the name of the team member you want to remove.
Choose 'Mark as inactive'.
If the team member is in multiple venues, you will see these venues listed here. Mark them as inactive per venue in that case.
A few important things to take into account:
You are invoiced per active team member. An active team member is a team member who, at least once a month:
logged into Eitje or;
has been scheduled or;
for whom hours are written.
If you want to avoid paying for certain team members, you can end their employment (temporarily), making sure there are no future hour entries or scheduled shifts. You can always reactivate their profile if necessary.
If you use an integration with Loket or Employes, keep in mind that a team member's profile will not automatically be inactive in Eitje when you end their employment in the HR system. This needs to be done in both tools. Since the HR system is leading when it comes to team members and contracts, you have to end the employment in the HR system first, then in Eitje. The same applies to Nmbrs and Fooks, but you have an option to automate this process. Read more about it in the articles about Nmbrs, Fooks, Loket, and Employes.
It is not possible to mark a team member as inactive in advance, for a date in the future. If you want to prevent the team member from appearing as available on the schedule, you have two options:
You could change this team member's availability status to “unavailable”, as of that future date.
If your planning is complete, you can navigate to 'Roles' settings, and select 'not on planning' for this team member. Scheduled shifts will remain for them, but they can no longer be added to new shifts.
Reactivate team member's profile
Did you remove a team member by accident or does an old team member want to come back to work for you? No problem! You can always reactivate a team member's profile. You cannot create a new profile with the same email address.
At the top, click on on 'Team' > Team members.
At the top switch to 'Inactive'.
Click on the team member's name to reactivate their profile.
