Do you want to add a new location to your current account? You can create a new Venue. In some cases it's more efficient to work with teams instead of venues. Wondering what works better for you? This article explains the differences in more detail.
Add a new venue
When you already have an active Eitje account for one location, and you wish to add a second location, here's how to do it:
Navigate to Team in the main menu and choose Teams.
In the top-left corner, you’ll see your company name and a three-dot menu.
In this menu, choose Add venue.
⚠️ Note: If you already work with multiple venues, go to Team in the main menu and select Venues and teams. You'll find the +Venue button at the top of the page.
A small window will pop up. Add a name for the new venue.
You will automatically become the Admin for this new venue. If needed, you can select other team members to become an Admin too.
Click Save.
Just Submit, and you're all set!
The venue has now been added to your account. The current page should show you an overview of your venues and teams. You can now add teams to your new venue. Click here for more information about adding teams.
Under Team in the main menu at the top you now find Venues and teams, where you can manage both. The new venue will also appear on several pages, including Planning, Hours, and Team.
⚠️ Note: Billing and payment details are linked across venues, so you’ll receive one invoice covering multiple venues. If you prefer separate invoices for each venue, go to the menu in the top-right corner and select Company settings > Billing and invoices > Billing information. For more details click here.
💡 Would you like to add a new venue that isn’t linked to your current venue, using the same email address? Please use the chat to contact our Support team, and we’ll help you set it up.
Manage venues
Change name
Go to Team in the main menu at the top and select Teams (or Venues and teams).
In the top-left corner you'll see the venue name and a three-dot menu.
In this menu, choose Edit venue.
Change the name, and save.
Billing information
Would you like to update your billing information, such as the billing email or invoicing address? Or would you prefer to receive separate invoices for each venue? Go to Company settings in the top-right corner and select Billing and invoices. Learn more.
Delete venue
You can’t delete or deactivate a venue yourself. Please contact our Support team for assistance. During office hours, ask the chatbot to connect you with an agent.