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What notifications do team members receive?

This article explains the different notifications your team members receive.

Updated over a week ago

To keep team members informed about certain matters in Eitje, we use notifications. For example, team members receive a message when you post a news update, or when their leave request has been approved.


Types of notifications

Team members can receive notifications in three different ways:

  • Push notifications (app)
    If team members use the Eitje app, they receive push notifications on their smartphones. They need to have the app installed, and need to be logged in.

  • Browser notifications
    If team members use the web browser, they also receive push notifications from Eitje as long as they are logged in. Our browser notifications are the same as the push notifications from the app.

  • Emails
    For same matters, team members are (also) informed by email.


Overview of notifications in Eitje

In the table below, you'll find an overview of all possible notifications for team members. For each notification, you can see how it was sent - via a push notification from the app, a browser notification, or an email.

Push

Email

Note

Planning

New shift

Shift adjusted

Shift deleted

Open shift offered

Open shift approved

Multiple recipients

  • The team member who was assigned to the shift.

  • The team members who signed up, but were not assigned the shift.

Trade request

Trade request offered

Trade request approved

Multiple recipients

  • The team member who offered the shift.

  • The team member who was assigned to the shift.

  • The team members who signed up, but were not assigned to the shift.

Leave

Leave request approved

Leave request rejected

Communication

News update

Reminder of a news update

Comment on your news update

Highfive (like) on your news update

New chat message


Notifications per role

Team members with the role 'Admin', 'Manager', or 'Contracts' receive extra notifications, depending on their role.

Push

Email

Role

Approve application for an open shift

Admin, Manager

Approve trade request

Admin, Manager

Team member's birthday in 7 days

Admin, Manager

Team member's contract expires in 40 days

Admin, Contract

These notifications are on top of the notifications within Eitje.


Notification settings

You can decide which notifications you want to receive. You can find the notification settings in the web version of Eitje:

  • At the top, navigate to 'Team', then 'My Profile'.

  • Click 'Edit'

  • Go to "Notifications"

As shown in the screenshot below, team members can disable the email and browser notifications. If you turn off email notifications, you will no longer receive emails about new shifts being published. Other emails will still be sent.


Want to turn off push notifications from the app? That can only be done in the settings in the app on your phone.

  • An 'Admin' can manage emails about new shifts, upcoming birthdays, and expiring contracts.

  • For team members with the role 'Manager', this can be managed for emails regarding new shifts and upcoming birthdays.

  • Team members with the role 'Contracts' can manage emails about new shifts and expiring contracts.

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